You run a business, and you want to make the best possible impression on your clients. You want to have a real person answer your phone for them, even when you aren’t available. This type of live phone answering service is crucial, because research has shown that 67 percent of people hang up out of frustration when they don’t get a live person on the phone.
But you don’t necessarily want or need to be available to your clients all the time, which is exactly what may happen if you give out your cell phone number. That’s where we come in. A perfect solution for you would be our business phone answering service at Liberty Office Suites.
The way it works is simple. We provide a phone number and live answering of that number during our regular business day, from 8:30 a.m. through 5 p.m. Our packages are based on amounts of calls we answer per month. As our business phone answering service client, you will write a script for our staff to use when they answer your number. Typically, we will transfer your calls to a voice mail which you have set up. Once the voice mail comes through, we will send out an email containing a Wave file with your message that you can listen to at your convenience.
We also offer programs where your phone call can ring to our office, your home phone or your cell phone, in whichever order you choose.
In addition, as a client of our business phone answering service, we will take written messages and then send you an email of the message, if that is your preference.
At Liberty Office Suites, our phone answering service is highly preferable to using a call center. We have much more reasonable rates, and the voices of our friendly and professional staff will become familiar to your regular callers. You and your callers can all rest assured that their messages to you will be answered professionally and delivered quickly and accurately. Your callers will swear that our staff is your staff—and as a member of the Liberty Office Suites family, that’s exactly the case.
Find out more about our business phone answering service by contacting us at 973-575-6080 or stopping by either of our locations.